Production Scheduling System | Asprova

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HOME > FAQ

What should I do if the dongle is broken?

What should I do if the dongle is broken?

  • Published: 09/12/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: Please contact your distributor.

Is a dongle replaced for free or for a fee?

Is a dongle replaced for free or for a fee?

  • Published: 09/11/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: The dongle will be replaced for free if you have a maintenance contract when it is broken.

What are the steps for asking you to replace a dongle?

What are the steps for asking you to replace a dongle?

  • Published: 09/10/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: Please contact your distributor.

How many days does it take to change a dongle?

How many days does it take to change a dongle?

  • Published: 09/09/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: one or two working days., Usually

If a dongle is lost, would you reissue a dongle?

If a dongle is lost, would you reissue a dongle?

  • Published: 09/08/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: No. We cannot reissue a dongle.

Is there anything that can be done if a dongle gets broken on weekend or at night?

Is there anything that can be done if a dongle gets broken on weekend or at night?

  • Published: 09/07/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: We recommend purchasing a spare dongle.

Can I have a spare dongle?

Can I have a spare dongle?

  • Published: 09/06/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: A separate fee will be required for a spare dongle.

Does Asprova run as a client server?

Does Asprova run as a client server?

  • Published: 09/05/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: Asprova is not a client server system. It is stand-alone software.

Installment payment

Installment payment

  • Published: 09/04/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: Not at this time

Monthly payment contract

Monthly payment contract

  • Published: 09/03/2008
  • Updated: 03/30/2017
  • Author: shu
  • Category: Implementation considerations
  • Tags: We are currently considering that type of contract.
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