What are the steps for asking you to replace a dongle?
\The dongle will be replaced for a fee or for free depending on the situation. The dongle will be replaced after the broken dongle is received. Also, if absence of the dongle will cause problems in your business operations, we can send you a dongle that is usable for a limited period. When the broken dongle is received, we will issue a ‘magic number’ that enables using Asprova as an official version without limitation.